Genuine Appliance Center |1224 E 27th StHaysKS67601 | (785) 625-3278
Genuine Appliance Center
1224 E 27th St
HaysKS 67601
 (785) 625-3278

Reviews Of Genuine Appliance Center

5.0 110 Reviews
Dustin Daugherty
Dustin Daugherty
Nov 13, 2020

Four years ago, when remodeling the Mahoney House in Russell, we researched appliances and vendors thoroughly. We wanted to install equipment that could take heavy use and stand up in terms of performance, appearance and overall quality relative to cost. Genuine Appliance stood out by far, in terms of product quality and competitive pricing - and we really liked their responsive & respectful salesmanship. Since then, we have come to realize that their service department is an even more valuable benefit of purchasing appliances from Genuine. They are outstanding professionals, so easy & satisfying to work with. We haven’t had many issues with these kitchen and laundry appliances, but we are very particular customers who put this equipment through heavy use - little things inevitably crop up. One call and they are on their way to save the day. In terms of paying dividends, Genuine’s extended warranties were probably the best investment in our entire remodel project. We pay no service fees, and all repairs, parts and labor have been included at no charge. The service is friendly, respectful, timely, efficient and they resolve all challenges as promised. Also, their Covid safety protocols have been sterling - we appreciate their efforts to protect our family while getting the work done right! Above and beyond, every time. Thank you from the Mahoney House team.

Steven Shinofield
Steven Shinofield
Jul 19, 2020

They helped me get a new washer and dryer after my 15 year old pair suddenly decided to die. They helped load everything onto my truck, and then even took the old ones off my hands. Very knowledgeable staff as well!

Steven Shinofield
Steven Shinofield
Jul 19, 2020

They helped me get a new washer and dryer after my 15 year old pair suddenly decided to die. They helped load everything onto my truck, and then even took the old ones off my hands. Very knowledgeable staff as well!

Pam Basgall
Pam Basgall
Apr 22, 2020

Had repairs to my washer and both service men were so kind and professional! I would absolutely recommend Genuine Appliance for any appliance purchase and Gold Star service after the sale should you need it! Great place to do business!

Corina Beam
Corina Beam
Dec 14, 2019

The repairman was courteous, helpful and informational and told me my old Maytag was not repairable. That same day I went to the store and purchased a new Electrolux washer and dryer. Excellent pricing, fast and professional delivery service. Super sales staff made the whole experience pleasant.

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